At mhs2, we understand that your personal data is something deeply valuable and sensitive. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your personal information as a player on our platform. Safeguarding your data is not merely a legal obligation for mhs2 – it is a core commitment we uphold every single day.
This Privacy Policy outlines the data protection practices mhs2 and your rights as an individual regarding your personal information. By using the platform mhs2, you agree to the collection and use of information as described in this Privacy Policy. We encourage you to read this document carefully and to contact us if anything is unclear.
This document is the Malay-language version and is considered the definitive version for users in Malaysia. In the event of any discrepancy with other language versions, the Malay version shall prevail.
When you register and use the platform mhs2, we may collect several categories of personal information from you. This is necessary to enable us to provide a secure, efficient, and personalised service to you as a valued Malaysian player.
Information you provide directly to mhs2:
Information collected automatically when you use mhs2:
mhs2 never collects sensitive information such as your health details, religious beliefs, or political views. We only collect what is genuinely needed to deliver our platform services to you.
The personal information we collect from you is used for specific purposes directly related to the provision of our services mhs2 to you. We do not use your information for any purpose unrelated to our platform services.
If you do not wish to receive marketing communications from mhs2, you may unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly at [email protected]. Your request will be processed within 10 business days.
mhs2 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. This is a commitment we stand firmly by. However, there are limited situations where we may need to share certain information with specific parties for purposes directly related to the provision of mhs2's services.
All third parties working with mhs2 are required to meet data protection standards equivalent to or higher than our own. We conduct thorough due diligence on all partners before any data sharing takes place.
Protecting the personal and financial information of our players is a responsibility we take very seriously at mhs2. We consistently invest in the latest security technologies and enforce strict information security policies across our entire organisation.
Technical security measures we have in place:
While we employ industry-standard security measures, no system is 100% immune to cyber threats. As such, we also encourage players mhs2 to take your own precautions, such as using a strong password, not sharing your login credentials, and reporting any suspicious activity to us immediately.
Platform mhs2 uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions correctly, and help us understand how players use our platform. Below are the types of cookies we use and their purposes.
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality of some features on the platform mhs2.
mhs2 retains your personal information only for as long as it is needed for the purposes outlined in this Privacy Policy, or as required by applicable law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Information | Throughout the active account period | Service operations |
| Transaction Records | Minimum 7 years | Financial / Legal requirements |
| Security Logs | 12 months | Threat Detection |
| KYC Records | 5 years after account closure | Anti-money laundering compliance |
| Cookie Data | Up to 24 months | User experience improvement |
Once the retention period ends or an account is closed (and minimum retention requirements have been met), your personal information will be securely deleted or anonymised from our systems. mhs2. Our data deletion process adheres to industry best practices to ensure that data cannot be recovered once the process is complete.
As the owner of your personal data, you have certain rights that mhs2 committed to respecting and facilitating. Below are your key rights regarding the personal information we hold.
To exercise any of the rights above, please contact our mhs2 via email at [email protected] with the subject line "Personal Data Rights Request". Please include your full name, mhs2 account number, and details of your request. We will respond within 30 days of receiving your request.
In certain cases, mhs2 may be unable to fulfil a data deletion request in full where there are legal obligations to retain specific records — such as financial transaction records required under Malaysian accounting and anti-money laundering laws.
In the course of operating the platform mhs2, there are circumstances where your personal information may need to be transferred to or accessed from outside Malaysia – for example, by technical service providers or international game providers that we work with.
When international data transfers occur, mhs2 ensures that adequate safeguards are in place to protect your information, including:
You may contact mhs2 for more information on the safeguards in place for specific international data transfers.
Platform mhs2 is a service designed exclusively for adults aged 18 and above. We do not knowingly collect, use, or store personal information from individuals under the age of 18.
If you believe we have inadvertently collected information from someone under the age of 18, please contact us immediately at [email protected]. We will take prompt action to verify and remove that information from our systems.
mhs2 employs multiple age-verification mechanisms, including registration detail checks and KYC processes, to prevent underage individuals from registering and using our platform. This is a commitment we uphold without compromise under any circumstances.
mhs2 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or the way we handle personal information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how mhs2 handles your personal information, please do not hesitate to reach out to us. We are committed to addressing every enquiry seriously and within a reasonable timeframe.
For personal data rights requests (access, rectification, deletion, etc.), please include your mhs2 account information and a detailed explanation of your request to help us serve you quickly and accurately.
Answers to the most frequently asked questions by Malaysian players about privacy at mhs2
The core principles that shape our approach to privacy and data security for Malaysian players
By registering for or continuing to use the platform mhs2, you confirm that:
The effective date of this Privacy Policy is 1 January 2026. For any enquiries, please contact us at [email protected].